Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in keeping with consumer expectations. There are several factors that …

Tujuan dari penelitian ini adalah untuk melihat bagaimana kebijakan di bidang pariwisata,
melalui berbagai program yang diadakan pemerintah atau bekerjasama dengan pihak …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

From the data above, it can be said that many outlets do not necessarily have high
consumption value either. Service is an intangible task that satisfies the needs of consumers …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. The existence of very …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Services in general are intangible and cannot be fully owned by consumers. If not controlled,
this can have a negative impact on the company, because many customers feel dissatisfied …

It is impossible to produce quality products and services without quality people and
processes. The existence of very busy peak periods is a problem in itself for service …

Tourism is one of the fastest-growing sectors and plays a vital role in economic development
in most countries, including Malaysia. An application of supply chain strategy in tourism is …

It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers. If …