The influence of online product recommendations on consumers' online choices

S Senecal, J Nantel - Journal of retailing, 2004 - Elsevier
This study investigates consumers' usage of online recommendation sources and their
influence on online product choices. A 3 (websites)× 4 (recommendation sources)× 2 …

Consumer conformity: review and applications for marketing theory and practice

DN Lascu, G Zinkhan - Journal of marketing theory and practice, 1999 - Taylor & Francis
Interpersonal influences are a key explanatory variable in many marketing applications.
While individuals are frequently directed in their product choice and usage by referent others …

What makes a useful online review? Implication for travel product websites

Z Liu, S Park - Tourism management, 2015 - Elsevier
While the proliferation of online review websites facilitate travellers' ability to obtain
information (decrease in search costs), it makes it difficult for them to process and judge …

Asymmetric effects of online consumer reviews

S Park, JL Nicolau - Annals of Tourism Research, 2015 - Elsevier
Consumers tend to seek heuristic information cues to simplify the amount of information
involved in tourist decisions. Accordingly, star ratings in online reviews are a critical heuristic …

Compliance with eWOM: The influence of hotel reviews on booking intention from the perspective of consumer conformity

WC Tsao, MT Hsieh, LW Shih, TMY Lin - International Journal of Hospitality …, 2015 - Elsevier
This study conducted two experiments to determine the influence of review valence, review
quantity, and the interaction effects between the two among consumers designated as …

Introduction to recommender systems handbook

F Ricci, L Rokach, B Shapira - Recommender systems handbook, 2010 - Springer
Abstract Recommender Systems (RSs) are software tools and techniques providing
suggestions for items to be of use to a user. In this introductory chapter we briefly discuss …

The effect of negative online consumer reviews on product attitude: An information processing view

J Lee, DH Park, I Han - Electronic commerce research and applications, 2008 - Elsevier
Online consumer reviews provide product information and recommendations from the
customer perspective. This study investigates the effects of negative online consumer …

“Highly recommended!” The content characteristics and perceived usefulness of online consumer reviews

LM Willemsen, PC Neijens, F Bronner… - Journal of Computer …, 2011 - academic.oup.com
The aim of the present study was to gain a better understanding of the content
characteristics that make online consumer reviews a useful source of consumer information …

The different effects of online consumer reviews on consumers' purchase intentions depending on trust in online shopping malls: An advertising perspective

J Lee, DH Park, I Han - Internet research, 2011 - emerald.com
With the increasing influence of online consumer reviews (OCRs) on a consumer's decision
making, online sellers have begun to embed the OCRs in their advertisements (OEAs). This …

Herding in online product choice

JH Huang, YF Chen - Psychology & Marketing, 2006 - Wiley Online Library
Previous research has shown that people are influenced by others when making decisions.
This work presents three studies examining herding in product choices on the Internet. The …