Burnout is prevalent among mental health providers and is significantly associated with the
employee, consumer, and organizational costs. Nowadays, burnout prevalence is …

Researchers have shown increasing interest in the antecedents and consequences of
consumer satisfaction, dissatisfaction, and complaining behavior (CS), with research …

The 21st century brought the greatest transformation since the industrial revolution. In this
moment of change, the first and most important shift is to attract, develop and retain talent …

Purpose Higher education institutions, particularly in the case of public universities, face the
challenge of creating more value in an environment of increasing requirements and …

In the increasingly competitive nonprofit market, innovation may be the only choice for
survival among human service nonprofits. Considering the importance of service encounters …

Drawing from theory and research on internal marketing as a relevant factor influencing
volunteer behavior, we hypothesize that internal marketing practices are positively …

Employees have long been playing the pivotal role in service organizations to achieve a
success-oriented goal. The oil and gas industry is included in the high rising sectors in the …

In this study, we examine whether audit fees are associated with job satisfaction among
accounting firms' employees. We use novel data obtained from social media site Glassdoor …

Employer branding has gained considerable attention from practitioners and academics on
recent years. It is believed that corporate brand can only be fully implemented if it reaches all …

Employee loyalty has been attracted to many scholars since its influence to companies'
growth, productivity of the business, and performance. Employee plays a central role in …