Ubiquitous collaborative systems are difficult to design; particularly those where the
participants are human beings and there is not a pre-established workflow to coordinate the …

Processes in case management applications are flexible, knowledge-intensive and people-
driven, and often used as guides for workers in processing of artifacts. An important fact is …

Semi-structured processes are data-driven, human-centric, flexible processes whose
execution between instances can vary dramatically. Due to their unpredictability and data …

Modelling ubiquitous collaborative systems that support people-driven processes represents
a major challenge for software designers, since there is no a workflow that helps identify the …

As manufacturing companies move towards producing highly customizable products in
small lot sizes, assembly workers remain an integral part of production systems. However …

The interaction and awareness services play a key role on the impact that mobile
collaborative systems have on their application domains. Identifying these services at early …

This chapter explores the people‐driven collaborative processes, and the way to support the
interactions among participants using human–machine units. It also reviews the state‐of‐the …

Most software development organizations nowadays use issue-tracking tools to manage
software processes throughout the life-cycle. Still, understanding development processes …

Contemporary organisational processes evolve with people's skills and changing business
environments. For instance, process documents vary with respect to their structure and …

Some work scenarios foster the adoption of people-driven, dynamic and geo-located
processes. To support such scenarios, we suggest two fundamental changes in process …