[PDF][PDF] Customer satisfaction recognition based on facial expression and machine learning techniques

MS Bouzakraoui, A Sadiq… - Advances in Science …, 2020 - researchgate.net
Nowadays, Customer satisfaction is important for businesses and organizations. Manual
methods exist, namely surveys and distributing questionnaires to customers. However …

Siamese-structure deep neural network recognizing changes in facial expression according to the degree of smiling

K Kondo, T Nakamura, Y Nakamura… - 2020 25th International …, 2021 - ieeexplore.ieee.org
A smile is a representative expression of happiness or high quality-of-life; however,
automatic recognition of a smile according to happiness remains a challenging task …

Intelligent human interface based on mental cloning-based software

H Fujita, J Hakura, M Kurematu - Knowledge-Based Systems, 2009 - Elsevier
This paper reports on our experience in adapting emotional experiences of the software
engineers in the evolutionary design of software systems. This paper represents the …

Emotion recognition from sensory and bio-signals: A survey

K Vora, S Shah, H Harsoda, J Sheth, S Agarwal… - Proceedings of the 2nd …, 2019 - Springer
Emotion detection is crucial in several applications including voice-based automated call
centers and machine-to-human or machine-to-machine conversation systems. This area of …

Emotionally assisted human–robot interaction using a wearable device for reading facial expressions

A Gruebler, V Berenz, K Suzuki - Advanced Robotics, 2012 - Taylor & Francis
In this paper, we introduce a novel paradigm of emotionally assisted interaction between
humans and robots. We present a personal wearable device that can be worn on the side of …

[图书][B] Facial expression as an implicit customers' feedback and the challenges

Z Kasiran, S Yahya - 2007 - ieeexplore.ieee.org
The human face is rich of information and plays important roles in daily communication such
as expressing the emotions nonverbally. Facial expression comes in all varieties. Some are …

[PDF][PDF] An exploration toward emotion estimation from facial expressions for systems with quasi-personality

J Hakura, M Kurematsu, H Fujita - International Journal of Circuits …, 2008 - academia.edu
This paper describes on our exploration toward emotion estimation from facial expressions
for system with quasi-personality that interact with general public. Two approaches are …

Empirical based techniques for human cognitive interaction analysis: Universal template design

H Fujita, J Hakura, M Kurematsu… - New Trends in …, 2008 - ebooks.iospress.nl
The paper reports on our experience in adapting emotional experiences of the software
engineers in evolutionary design of software systems. The works here reported present …

Person-independent face tracking based on dynamic AAM selection

A Kobayashi, J Satake, T Hirayama… - 2008 8th IEEE …, 2008 - ieeexplore.ieee.org
We have developed a high-precision method that selects an appropriate model of a video
image in order to track an unknown face in front of a large display. Currently, Active …

[PDF][PDF] Virtual cognitive model for Miyazawa Kenji based on speech and facial images recognition.

H Fujita, J Hakura, M Kurematsu - … on Circuits and …, 2006 - mangold-international.com
In this paper we a representing a virtual interactive model based on cognitive model of
Miyazawa Kenji. We created a computer model based on cognitive thinking of Kenji …