This article focuses on decision sciences research in China, providing an overview of
current research and developing a foundation for future China‐based research. China …

The current study examines the essential role of motivation in workplace settings and the
interrelationships among, reciprocity, organizational commitment, and organizational …

There is a growing need to understand how consumers will interact with artificially intelligent
(AI) domestic service robots, which are currently entering consumer homes at increasing …

Cooperative behavior in tourism destination communities is a condition for sustainable
planning and development. However, evidence is lacking on how actors choose to …

The article examines how product and relationship quality influence customer commitment
along with their combined effect on customer loyalty. The results show that product quality …

Customer interface quality has been confirmed to critically influence the success of
electronic commerce, and there has been extensive discussion about the effects of customer …

This study posits and examines a measurement scale for measuring guanxi based on three
Chinese relational constructs–ganqing, renqing and xinren. Focusing on Anglo-Chinese …

Commitment is one of the most frequently studied variables in business-to-business
relationships and several researchers propose it is the main antecedent of customer loyalty …

The focus on ongoing customer relationships is the most distinctive aspect of relationship
marketing. To date we still have a poor understanding of the role played by interpersonal …

Purpose–This study aims to examine the role of responsive market orientation and proactive
market orientation in product innovation performance directly and indirectly via …