Over the last few years, the European Journal of Information Systems (EJIS) has gone
through substantial changes (Ågerfalk, 2018). What, then, could be more appropriate than to …

The role of information systems (IS) as representations of real-world systems is changing in
an increasingly digitalized world, suggesting that conceptual modeling is losing its …

Few studies have investigated the factors contributing to the successful practice of process
modeling. In particular, studies that contribute to the act of developing process models that …

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Web site usability is concerned with how easy and intuitive it is for individuals to learn to use
and interact with a Web site. It is a measure of the quality of a Web site's presence, as …

Information systems (IS) is often seen as a pragmatic discipline with an emphasis on applied
research and practical implications (in addition to theoretical implications, of course). When …

Digital assistants engage with us with increasingly human-like conversations, including the
expression of human emotions with such utterances as “I am sorry…”,“I hope you enjoy…”,“I …

Clearly defined relationships between core concepts in our field are the bedrock for building
a cumulative tradition. No concepts or relationships could be more core to the Information …

This paper presents the design of a business-aligned information system (IS) from an actor-
network perspective, viewing non-human intermediaries jointly as inscriptions and boundary …

This special issue introduction explores the need to study information systems as symbolic
action systems, defines broadly the research domain and related assumptions, notes the …