How to approach ambiguous queries in conversational search: A survey of techniques, approaches, tools, and challenges

K Keyvan, JX Huang - ACM Computing Surveys, 2022 - dl.acm.org
The advent of recent Natural Language Processing technology has led human and machine
interactions more toward conversation. In Conversational Search Systems (CSS) like …

Exploiting simulated user feedback for conversational search: Ranking, rewriting, and beyond

P Owoicho, I Sekulic, M Aliannejadi, J Dalton… - Proceedings of the 46th …, 2023 - dl.acm.org
This research aims to explore various methods for assessing user feedback in mixed-
initiative conversational search (CS) systems. While CS systems enjoy profuse …

Improving conversational recommender systems via transformer-based sequential modelling

J Zou, E Kanoulas, P Ren, Z Ren, A Sun… - Proceedings of the 45th …, 2022 - dl.acm.org
In Conversational Recommender Systems (CRSs), conversations usually involve a set of
related items and entities eg, attributes of items. These items and entities are mentioned in …

Towards facet-driven generation of clarifying questions for conversational search

I Sekulić, M Aliannejadi, F Crestani - Proceedings of the 2021 ACM …, 2021 - dl.acm.org
Clarifying an underlying user information need is an important aspect of a modern-day IR
system. The importance of clarification is even higher in limited-bandwidth scenarios, such …

Asking Clarifying Questions: To benefit or to disturb users in Web search?

J Zou, A Sun, C Long, M Aliannejadi… - Information Processing & …, 2023 - Elsevier
Modern information-seeking systems are becoming more interactive, mainly through asking
Clarifying Questions (CQs) to refine users' information needs. System-generated CQs may …

Users meet clarifying questions: Toward a better understanding of user interactions for search clarification

J Zou, M Aliannejadi, E Kanoulas, MS Pera… - ACM Transactions on …, 2023 - dl.acm.org
The use of clarifying questions (CQs) is a fairly new and useful technique to aid systems in
recognizing the intent, context, and preferences behind user queries. Yet, understanding the …

[PDF][PDF] Redefining consumer engagement: The impact of AI and machine learning on marketing strategies in tourism and hospitality

MN Cunha, M Pereira, A Cardoso… - Geo Journal of …, 2024 - gtg.webhost.uoradea.ro
This article aims to systematically investigate and elucidate the transformative effects of
Artificial Intelligence (AI) and Machine Learning (ML) on marketing strategies and consumer …

Analyzing clarification in asynchronous information‐seeking conversations

L Tavakoli, H Zamani, F Scholer… - Journal of the …, 2022 - Wiley Online Library
This research analyzes human‐generated clarification questions to provide insights into
how they are used to disambiguate and provide a better understanding of information …

Generating clarifying questions for query refinement in source code search

Z Eberhart, C McMillan - 2022 IEEE International Conference …, 2022 - ieeexplore.ieee.org
In source code search, a common information-seeking strategy involves providing a short
initial query with a broad meaning, and then iteratively refining the query using terms …

Learning to ask: Conversational product search via representation learning

J Zou, J Huang, Z Ren, E Kanoulas - ACM Transactions on Information …, 2022 - dl.acm.org
Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in
society, helping customers purchase products conveniently. With recent progress in natural …