In today's turbulent business environment, customer retention presents a significant
challenge for many service companies. Academics have generated a large body of research …

The diversity and specificities of today's businesses have leveraged a wide range of
prediction techniques. In particular, churn prediction is a major economic concern for many …

Customer churn prediction in telecommunication industry is a very essential factor to be
achieved and it makes direct impact to customer retention and its revenues. Developing a …

In today's competitive conditions, the importance of minimizing costs is increasing day by
day. As a result of the researches, it has been determined that the cost of attracting new …

In this competitive world, mobile telecommunications market tends to reach a saturation
state and faces a fierce competition. This situation forces the telecom companies to focus …

Currently, Customers are struggling to retain their business in today's competitive markets.
Thus, the issue of customer churn becomes a significant challenge for the industries. In …

Customer churn refers to when a customer ceases their relationship with a company. A
churn rate, used to estimate growth, is now considered as important a metric as financial …

As the market in the telecom industry becomes saturated and competition between telecom
operators heats up, preventing customer churn has become a company's top concern. It is …

Consumer behavior in e-commerce can be described by sequences of interactions with a
webshop. We show that recurrent neural networks (RNNs) are a natural fit for modeling and …

Customer churn is considered a critical issue for all businesses, as customer loss leads to a
decrease in future profits. Although acquiring new customers can address such losses, this …