With the rapid diffusion of smart technologies, a new retail mode, the smart shop, has
received increasing attention from both academia and practitioners in the 5G era. However …

Purpose The purpose of this study is to examine individuals' decisions to use health and
fitness apps by applying the extended technology readiness and acceptance model (TRAM) …

As a value co-creation tool, there is growing adoption of self-service technology (SST) in
hospitality. However, SST has received limited hospitality research attention. As a guide for …

Today's hospitality brands often gain a competitive advantage through being cool and
employing cutting edge technologies. Virtual Reality (VR) is one of the most novel tools to …

Destination branding has emerged as a critical tool for achieving competitive advantage
through various conceptualizations, focusing on various aspects of branding. This research …

Purpose The purpose of this paper is to examine the factors influencing passenger adoption
and behaviour of self-service technology (SST) in airports. This study adopted the Theory …

Purpose The success of an Electronic Health Record (EHR) system is determined by the
numerous facilitators and obstacles that influence physicians' intentions toward using these …

Purpose As smart technologies rapidly permeate the hospitality industry, understanding their
impact on guest experiences is crucial. Existing research often treats smart technology as a …

Abstract Self-Service Technology (SST) is a disruptive technology that has reshaped
customer interactions, increased efficiency, and enabled data-driven decision-making. Its …

Abstract mHealth applications (MHA) have recently attracted great attention from various
stakeholders as they are indeed important means to enhance users' subjective well-being …