With continuous change in the global and domestic markets for TPL services, it becomes
imperative that both users and providers of TPL services equip themselves with the best in …

While there is a growing body of research on influencer marketing, it focuses almost
exclusively on the consumer marketing context, and offers limited insights for business-to …

This study empirically analyzes the relationship between customer bonding, customer
participation, and customer satisfaction. It uses data from 804 VIP customers of South …

Like many other non-tech industries, container shipping services and operations have
recently started being digitalized through various digital products and technologies. Despite …

Consumer satisfaction in e-commerce directly depends on logistical services. There is a
constant dilemma in which logistical service dimensions affect consumers' product …

Purpose In Industry 4.0 era, many existing port logistics systems are inconsistent, old and
ineffective and it restricts the effective operations of port logistics. The study aims to …

Logistics services support customer-relationship building in the supply chain and help the
buying companies establish and maintain a sustainable competitive advantage. To …

In the context of the digital economy, the potential values of open government data (OGD)
need to be fully unlocked. It is necessary to investigate the key factors influencing citizens' …

To improve the operational efficiency, blockchain technology has been gradually applied
into the container shipping industry. As an easier, faster, more efficient platform, blockchain …

This paper aimed to investigate the effect of the technological characteristics and relational
bonding strategies of crowdsourced delivery (CD) service platforms on customers' switching …