The notions that information seeking is not always a solitary activity and that people working
in collaboration for information intensive tasks should be studied and supported have …

In the current hyperconnected era, modern Information and Communication Technology
(ICT) systems form sophisticated networks where not only do people interact with other …

People often turn to their friends, families, and colleagues when they have questions. The
recent, rapid rise of online social networking tools has made doing this on a large scale easy …

This paper provides overview and instruction regarding the evaluation of interactive
information retrieval systems with users. The primary goal of this article is to catalog and …

As information becomes more ubiquitous and the demands that searchers have on search
systems grow, there is a need to support search behaviors beyond simple lookup …

This book is a second edition, updated and expanded to explain the technologies that help
us find information on the web. Search engines and web navigation tools have become …

Today's Web browsers provide limited support for rich information-seeking and information-
sharing scenarios. A survey we conducted of 204 knowledge workers at a large technology …

An important aspect of collaborative information seeking (CIS) is making sense of the
information found, ie, collaborative sensemaking. We conducted an ethnographic study of …

Search engine researchers typically depict search as the solitary activity of an individual
searcher. In contrast, results from our critical-incident survey of 150 users on Amazon's …

Web search is often viewed as a solitary task; however, there are many situations in which
groups of people gather around a single computer to jointly search for information online …