This article reviews the literature relating quality to consumer choice of health plan or health
care provider. Evidence suggests that consumers tend to choose better performing health …

The Patient Protection and Affordable Care Act encourages use of payment methods and
incentives to promote integrated care delivery models including patient-centered medical …

Perhaps no kind of regulation is more common or less useful than mandated disclosure—
requiring one party to a transaction to give the other information. It is the iTunes terms you …

Estimated responses to report cards may reflect learning about quality that would have
occurred in their absence (“market‐based learning”). Using panel data on Medicare HMOs …

We examine the effects of diverse dimensions of hospital quality–including consumers'
perceptions of unobserved attributes–on future hospital choice. We utilize consumers' stated …

Abstract Introduction Patients with Alzheimer's disease and related dementias (ADRD) face
substantial challenges in selecting, and remaining enrolled in, health insurance. Little is …

Many health insurance systems apply managed competition principles to control costs and
quality of health care. Besides other factors, managed competition relies on a sufficient price …

Aims: Customer loyalty, which is affected by satisfaction, brand preference and switching
costs, is an important concept in service industries as it is known to increases market share …

Proponents of user choice argue that this type of policy arrangement improves the quality of
public social services since users are expected to select the most highly performing …

Background Public reports about health‐care quality have not been effectively used by
consumers thus far. A possible explanation is inadequate presentation of the information …