Abstract Competition in the Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industry is increasingly moving from being motivated by cost savings …
E Loukis, M Janssen, I Mintchev - Decision Support Systems, 2019 - Elsevier
Abstract Software as a Service (SaaS) is increasingly used by firms for sourcing business application software. SaaS can enable a cost reduction and quality improvement of existing …
Abstract The 2010 Journal of Information Technology (JIT) article,'A Review of the IT Outsourcing Empirical Literature and Future Research Directions', analyzed 741 findings on …
There is growing evidence that client firms expect outsourcing suppliers to transform their business. Indeed, most outsourcing suppliers have delivered IT operational and business …
A Ali, D Warren, L Mathiassen - International Journal of Information …, 2017 - Elsevier
Cloud computing providers and their software-as-a-service offerings have become more profuse and mature, making cloud technology an increasingly important platform for …
J Kranz - The journal of strategic information systems, 2021 - Elsevier
Innovation in IT outsourcing, in which client and vendor aim at co-creating strategic innovation, is becoming a key ingredient of contemporary sourcing arrangements. However …
M Axelsen, P Green, G Ridley - International Journal of Accounting …, 2017 - Elsevier
This paper addresses the research questions,“What is the role of the IS auditor in supporting the financial audit?” and “What key determinants affect that role?” through the development …
M Lacity, L Willcocks - Strategic Outsourcing: An International Journal, 2014 - emerald.com
Purpose–This paper aims to answer the question: how do clients and BPO service providers work together to foster dynamic innovation? Dynamic innovation is a process by which …
QN Bui, E Leo, O Adelakun - The Journal of Strategic Information Systems, 2019 - Elsevier
Abstract Effectively managing Information Technology outsourcing (ITO) requires integration of conceptually distinct and sometimes contradicting factors. For instance, ITO “best …