Team effectiveness 1997-2007: A review of recent advancements and a glimpse into the future

J Mathieu, MT Maynard, T Rapp… - Journal of …, 2008 - journals.sagepub.com
The authors review team research that has been conducted over the past 10 years. They
discuss the nature of work teams in context and note the substantive differences underlying …

Missing link in the service profit chain: a meta-analytic review of the antecedents, consequences, and moderators of service climate.

Y Hong, H Liao, J Hu, K Jiang - Journal of applied psychology, 2013 - psycnet.apa.org
Abstract Service climate captures employees' consensual perceptions of organizations'
emphasis on service quality. Although many studies have examined the foundation issues …

How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service …

Z Chen, J Zhu, M Zhou - Journal of applied psychology, 2015 - psycnet.apa.org
Building on a social identity framework, our cross-level process model explains how a
manager's servant leadership affects frontline employees' service performance, measured …

The climate for entrepreneurship at higher education institutions

H Bergmann, M Geissler, C Hundt, B Grave - Research Policy, 2018 - Elsevier
While the importance of a supportive context for entrepreneurship is widely acknowledged,
its antecedents are rarely investigated. We apply the concept of organizational climate to …

Workplace fun and work engagement in tourism and hospitality: The role of psychological capital

SH Tsaur, FS Hsu, H Lin - International Journal of Hospitality Management, 2019 - Elsevier
Although previous literature has examined the relationship between workplace fun and work
engagement, the construct of psychological capital is introduced in the context of tourism …

Understanding HRM–firm performance linkages: The role of the “strength” of the HRM system

DE Bowen, C Ostroff - Academy of management review, 2004 - journals.aom.org
Theory building has lagged on the intermediate linkages responsible for the relationship
between HRM and firm performance. We introduce the construct “strength of the HRM …

Cohesion and performance in groups: a meta-analytic clarification of construct relations.

DJ Beal, RR Cohen, MJ Burke… - Journal of applied …, 2003 - psycnet.apa.org
Previous meta-analytic examinations of group cohesion and performance have focused
primarily on contextual factors. This study examined issues relevant to applied researchers …

Organizational culture and climate

D Zohar, DA Hofmann - 2012 - academic.oup.com
Organizational Culture and Climate | The Oxford Handbook of Organizational Psychology,
Volume 1 | Oxford Academic Skip to Main Content Advertisement Oxford Academic Search Menu …

A service climate synthesis and future research agenda

DE Bowen, B Schneider - Journal of service research, 2014 - journals.sagepub.com
Theory and research on service climate are synthesized, and an extensive agenda for future
research is proposed. The service climate construct is first differentiated from conceptually …

Strategic human resource management in service context: Taking care of business by taking care of employees and customers

CH Chuang, HUI Liao - Personnel psychology, 2010 - Wiley Online Library
Integrating the strategic human resource management research with the multiple‐
stakeholder view of organizational climate, in this study we propose that the human resource …