The traditional approach The'scientific'or expert approach The case for measuring outcomes
The limits of'scientific'approaches The managerial or'excellence'approach Customer …

Background. The advent of clinical governance in British health policy has placed increased
demands on health care providers and practitioners to ascertain the quality of their services …

Bismarck, Beveridge, and Semashko—what do these names have in common? Each man
has given his name to a model that describes one of the predominant types of statutory …

Systems of Quality Assurance are necessary, partly to advance service and professional
development, and partly to provide accountability. Such systems require criteria and …

Clinical governance has been introduced as a new approach to quality improvement in the
UK national health service. This article maps clinical governance against a discussion of the …

BackgroundThe Health of the Nation Outcome Scales (HoNOS) have been developed for
assessing the effectiveness of mental health services. AimsTo investigate the validity and …

Background: Consumer satisfaction is an important parameter for assessing the quality of
patient care services. There is a need to assess the health care systems regarding the …

In the pursuit of continuous improvement of product and service performance, quality is a
major focus for contemporary organizations. This book is designed to provide the reader a …

Current proposals in the UK envisage a reduction in both junior staff numbers and the hours
which they work. The proponents of change argue that this will improve patient care …

BADRO, Danielle A et al. Good pharmacy practice assessment among community
pharmacies in Lebanon. Pharmacy Pract (Granada)[online]. 2020, vol. 18, n. 1, 1745. Epub …