We review the burgeoning literature on the social effects of emotions, documenting the
impact of emotional expressions on observers' affect, cognition, and behavior. We find …

This chapter reviews research on the group identity explanation of social influence,
grounded in self-categorization theory, and contrasts it with other group-based explanations …

Customer service employees are generally advised to express positive emotion during their
interactions with customers. The rise and maturity of artificial intelligence (AI)–powered …

Empathy features a tension between automaticity and context dependency. On the one
hand, people often take on each other's internal states reflexively and outside of awareness …

Emotions are an elemental part of life-they imbue our existence with meaning and purpose,
and influence how we engage with the world around us. But we do not just feel our own …

Emotional mimicry is the imitation of the emotional expressions of others. According to the
classic view on emotional mimicry (the Matched Motor Hypothesis), people mimic the …

The topic of typical sex and gender difference in empathy is examined in both a
developmental and neuroscientific perspective. Empathy is construed as a multi‐layered …

Behavioral mimicry—the automatic imitation of gestures, postures, mannerisms, and other
motor movements—is pervasive in human interactions. The current review focuses on two …

Recently, scholars from a wide variety of disciplines, using a variety of scientific techniques,
have begun to study the influence of attention, facial mimicry, and social context on …

I review evidence that individuals associate themselves—or identify—with groups in two
fundamental ways: ingroup bias and conformity to group norms. The evidence spans many …