A taxonomy for key performance indicators management

E Domínguez, B Pérez, ÁL Rubio, MA Zapata - Computer Standards & …, 2019 - Elsevier
In recent years, research on Key Performance Indicators (KPIs) management has grown
exponentially, giving rise to a multitude of heterogeneous approaches addressing any …

Strategic planning of product-service systems: A systematic literature review

S Kurpiela, F Teuteberg - Journal of Cleaner Production, 2022 - Elsevier
In recent years, servitization–the shift from traditional product-oriented companies toward
service-oriented companies–has been in focus in the literature and in practice. Against the …

Cloud-based augmented reality remote maintenance through shop-floor monitoring: a product-service system approach

D Mourtzis, A Vlachou… - Journal of …, 2017 - asmedigitalcollection.asme.org
Maintenance and its cost continue, over the years, drawing the attention of production
management, since the unplanned failures decrease the reliability of the system and the …

The product service system lean design methodology (PSSLDM) integrating product and service components along the whole PSS lifecycle

G Pezzotta, C Sassanelli, F Pirola, R Sala… - Journal of …, 2018 - emerald.com
Purpose Nowadays manufacturers companies are increasingly compelled to navigate
towards servitization. Different methods and approaches were proposed in literature to …

A rough–fuzzy approach integrating best–worst method and data envelopment analysis to multi-criteria selection of smart product service module

Z Chen, X Ming - Applied Soft Computing, 2020 - Elsevier
The revolutionary development and implementation of smart technologies have triggered
the manufacturers' servitization trend towards smart product service system (PSS). Accurate …

Multi-criteria evaluation of smart product-service design concept under hesitant fuzzy linguistic environment: A novel cloud envelopment analysis approach

T Zhou, Z Chen, X Ming - Engineering Applications of Artificial Intelligence, 2022 - Elsevier
Abstract Design concept evaluation is an essential but challenging task in smart product
service system (SPSS) design. It is critical to select the design concept with better smart …

Selection of design alternatives for smart product service system: A rough-fuzzy data envelopment analysis approach

Z Chen, X Ming, R Wang, Y Bao - Journal of Cleaner Production, 2020 - Elsevier
The rapid development and application of smart technologies have trigged manufacturers'
servitization towards a new paradigm− smart product service system (PSS). Accurate …

Lean rules identification and classification for manufacturing industry

D Mourtzis, P Papathanasiou, S Fotia - Procedia CIRP, 2016 - Elsevier
Lean theory, principles and tools, are intended to highlight the value within the company and
eliminate waste entirely. Despite the large amount of literature work on lean, there is a lack …

A Lean PSS design and evaluation framework supported by KPI monitoring and context sensitivity tools

D Mourtzis, S Fotia, E Vlachou, A Koutoupes - The International Journal of …, 2018 - Springer
Over the last decade, Product-Service System (PSS) has been established as a prominent
business model which promises sustainability. A great amount of literature work has been …

Design-integrated financial assessment of smart services

J Anke - Electronic Markets, 2019 - Springer
The emergence of data-driven services in the Internet of Things provides manufacturers of
technical products the opportunity to become providers of services, which use data as …