Continuance intention of online technologies: A systematic literature review
Given the dynamic nature of digital technologies, understanding why users intend to
continue to use them or not is important for practitioners and academics alike. This paper …
continue to use them or not is important for practitioners and academics alike. This paper …
Literature review of mobile banking and individual performance
C Tam, T Oliveira - International Journal of Bank Marketing, 2017 - emerald.com
Purpose Most empirical studies of m-banking seek to understand the factors and motivations
that influence the adoption or behaviour intention. The purpose of this paper is to focus on …
that influence the adoption or behaviour intention. The purpose of this paper is to focus on …
Predicting consumers' purchase intention through fast fashion mobile apps: The mediating role of attitude and the moderating role of COVID-19
Nowadays many people use mobile applications for different purposes to manage their daily
activities more conveniently and efficiently. Thus, mobile apps contribute to the optimization …
activities more conveniently and efficiently. Thus, mobile apps contribute to the optimization …
Continuous intention to use e-wallet in the context of the covid-19 pandemic: Integrating the health belief model (hbm) and technology continuous theory (tct)
Personal safety has had a renewed focus throughout the COVID-19 pandemic, which has
led to behavioral change. The adoption of E-wallets facilitates social distancing and thereby …
led to behavioral change. The adoption of E-wallets facilitates social distancing and thereby …
Antecedents to student loyalty in Indonesian higher education institutions: the mediating role of technology innovation
Abstract According to Snijders and Rikers (2018), in order to investigate the reasons for the
reduction in HEIs funding, university image, provision of quality service, and HEI's …
reduction in HEIs funding, university image, provision of quality service, and HEI's …
Adoption of artificial intelligence in banking services: an empirical analysis
Purpose This study aims to understand the importance and challenges of adopting artificial
intelligence (AI) in the banking industry in Malaysia and examine the factors that are …
intelligence (AI) in the banking industry in Malaysia and examine the factors that are …
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
Food delivery apps (FDAs) as an emerging online-to-offline mobile technology, have been
widely adopted by catering businesses and customers. Especially, as they have provided …
widely adopted by catering businesses and customers. Especially, as they have provided …
Go cashless! Determinants of continuance intention to use E-wallet apps: A hybrid approach using PLS-SEM and fsQCA
GA Abbasi, T Sandran, Y Ganesan, M Iranmanesh - Technology in Society, 2022 - Elsevier
This study aims to examine the influence of quality and confirmation dimensions on users'
continuance intentions to use e-wallet apps. Besides the partial least squares-structural …
continuance intentions to use e-wallet apps. Besides the partial least squares-structural …
Determinants of customer satisfaction in chatbot use: evidence from a banking application in Turkey
BA Eren - International Journal of Bank Marketing, 2021 - emerald.com
Purpose This study aims to investigates customer satisfaction from the use of bank chatbots
and the effect of perceived trust in chatbots and banks' reputation on customer satisfaction …
and the effect of perceived trust in chatbots and banks' reputation on customer satisfaction …
Understanding fintech continuance: perspectives from self-efficacy and ECT-IS theories
Purpose The purpose of this study is to clarify theory and identify factors that could explain
the level of fintech continuance intentions with an expectation confirmation model that …
the level of fintech continuance intentions with an expectation confirmation model that …