We review the literature on the relation between narcissism and consumer behavior.
Consumer behavior is sometimes guided by self-related motives (eg, self-enhancement) …

Whether the result of mispronouncing a fancy brand name, miscalculating a tip, purchasing
a sensitive product, or stumbling into a product display, embarrassment is an important part …

Abstract While Apple Pay as a payment method has become increasingly popular in the
hospitality industry, there is scant research examining the psychological processes …

Increasing age diversity in the workplace has led to growing research attention to the
knowledge transfer between older and younger employees. The existing literature on age …

Three studies were conducted to examine how embarrassment influences consumer
preferences for brand conspicuousness. We predict that consumers with different levels of …

Attractive service providers are often assumed to elicit favorable consumer reactions and to
increase purchase intentions. However, this may not always be true. A pilot study and five …

The advancement of natural language recognition and processing technology has
revolutionized how consumers interact with service robots. Initially reliant on manual …

Purpose Fear of missing out (FOMO) has become a common phenomenon on social media.
This study aims to examine how FOMO influences consumer preferences for posting about …

High performance expectations often improve performance. When individuals with high
external performance expectations encounter early setbacks, however, they face impression …

Almost everyone has experienced embarrassing moments during a consumer experience,
such as when purchasing bodily or sex-related products in a brick-and-mortar store, having …