Looking good and sounding right: a scale development of aesthetic labor in the hospitality industry
HF Luoh, SH Tsaur - Journal of Hospitality and Tourism Insights, 2024 - emerald.com
Purpose This study aims to develop a measurement scale for employee aesthetic labor (AL)
in hospitality from the perspectives of frontline employees of international tourist hotels and …
in hospitality from the perspectives of frontline employees of international tourist hotels and …