A systematic literature review on machine learning applications for consumer sentiment analysis using online reviews

PK Jain, R Pamula, G Srivastava - Computer science review, 2021 - Elsevier
Consumer sentiment analysis is a recent fad for social media-related applications such as
healthcare, crime, finance, travel, and in academia. Disentangling consumer perception to …

Systematic review of digital value propositions in the retail sector: New approach for digital experience study

A Ziaie, M ShamiZanjani, A Manian - Electronic Commerce Research and …, 2021 - Elsevier
Over the last two decades, plenty of work has been carried out on the applications, benefits,
and values of numerous digital technologies in the retail sector. However, due to the wide …

Technological innovation in marketing and its effect on consumer behaviour

S Suherlan, MO Okombo - Technology …, 2023 - journal.literasisainsnusantara.com
In this modern era, the role of technology in marketing has undergone significant
development along with advances in information and communication technology …

Enjoy to read and enjoy to shop: An investigation on the impact of product information presentation on purchase intention in digital content marketing

L Fan, Y Wang, J Mou - Journal of Retailing and Consumer Services, 2024 - Elsevier
Our study examines the impact of product information presentation on consumers' purchase
intention through information processing (ie, utilitarian and hedonic browsing) in the context …

How do digital natives perceive and react toward online advertising? Implications for SMEs

WM Lim, S Gupta, A Aggarwal, J Paul… - Journal of Strategic …, 2021 - Taylor & Francis
Advertising was once touted as a 'big boys' marketing tool, but the advent of the Internet has
led to the emergence of online advertising, which has benefitted marketing organizations of …

Is online-to-offline customer care support essential for consumer service?

B Sarkar, BK Dey - Journal of Retailing and Consumer Services, 2023 - Elsevier
Customer satisfaction is the main pillar for convenient and profitable retailing. The retail
sector continuously tried to develop new strategies to improve consumer satisfaction. It is …

Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis

S Ampadu, Y Jiang, E Debrah, CO Antwi… - Journal of Retailing and …, 2022 - Elsevier
Consumer lifestyle and purchasing behavior have been significantly transformed over the
past few years. At present, internet technologies make it possible for consumers to order …

[HTML][HTML] Is this recommended by an algorithm? The development and validation of the algorithmic media content awareness scale (AMCA-scale)

B Zarouali, SC Boerman, CH de Vreese - Telematics and Informatics, 2021 - Elsevier
Online media platforms are increasingly using algorithms to select and present relevant
information to their audiences. This highlights the importance of exploring whether people …

[PDF][PDF] Analyzing different types of advertising and its influence on customer choice

KS Qader, PA Hamza, RN Othman, SA Anwer… - International Journal of …, 2022 - lfu.edu.krd
Marketers spend money on a variety of media platforms in order to influence consumer
purchasing choice. Every advertisement on every media platform has a unique composition …

Retail in my pocket–replicating and extending the construct of service quality into the mobile commerce context

C Kaatz - Journal of Retailing and Consumer Services, 2020 - Elsevier
Nowadays, retailers are interested in how customer preferences regarding service quality
are changing due to the adoption of different devices for shopping purposes in both the …