Human-centered authentication guidelines

JD Still, A Cain, D Schuster - Information & Computer Security, 2017 - emerald.com
Purpose Despite the widespread use of authentication schemes and the rapid emergence of
novel authentication schemes, a general set of domain-specific guidelines has not yet been …

Building a National E-Service using Sentire experience report on the use of Sentire: A volere-based requirements framework driven by calibrated personas and …

C Porter, E Letier, MA Sasse - 2014 IEEE 22nd International …, 2014 - ieeexplore.ieee.org
User experience (UX) is difficult to quantify and thus more challenging to require and
guarantee. It is also difficult to gauge the potential impact on users' lived experience …

Design Shortcomings in E-Service Enrolment Processes: Recommendations From an HCI Perspective

C Porter - International Journal of E-Services and Mobile …, 2018 - igi-global.com
Enrolment processes could make or break the success of an e-government service, and bad
design decisions could build up to a cataclysmic failure in e-service take-up. This article …

Designing for Experience-a requirements framework for enrolment based and public facing e-government services

C Porter - 2015 - discovery.ucl.ac.uk
User-centricity is a pre-requisite for a truly transformational e-government strategy. This goes
beyond visual design and appeal, and ties down to a rudimentary measure of how far …

SaaS product first impressions and its effect on customer onboarding with freemium business model

AE Ristola - 2022 - lutpub.lut.fi
This thesis studied the effects of user experience design focused on users' first impressions
and its effect on customer conversion rate in SaaS product using a freemium business …

From aircraft to e-government-using NASA-TLX to study the digital native's enrolment experience for a compulsory e-service

C Porter - 2017 - um.edu.mt
In recent years Malta launched a new e-service for students aged 16–18 who are applying
for national exams. Adoption is compulsory and students also need to enrol for a national e …

The role of effort in security and privacy behaviours online

K Krol - 2016 - discovery.ucl.ac.uk
As more and more aspects of users' lives go online, they can interact with each other, access
services and purchase goods with unprecedented convenience and speed. However, this …