The presence of Islamic banking in Indonesia is to provide banking services for Muslim
communities who need banks in accordance with sharia (Islamic law). Empirical facts show …

The aim of this research was to examine the parallel mediating effect of social media and
relationship quality between relationship marketing and customer loyalty. A series of …

The objective of this study was to analyze the impact of trust and service quality on customer
loyalty of Islamic Banks in which religiosity plays a role as moderator. This study identified …

The purpose of this study was to determine the role of service quality and relationship
marketing on customer loyalty and customer satisfaction as an intervening variable at BMT …

Penelitian bertujuan mengalisis pengaruh relationship marketing dan service performance
terhadap loyalitas nasabah dengan kepuasan nasabah sebagai mediasi. Sampel dalam …

Araştırmanın amacı hizmet sektöründe faaliyet gösteren işletmeler tarafından ilişkisel
pazarlama bilinirliğinin ve uygulamalarının belirlenmesidir. Bu kapsamda sekiz farklı hizmet …

This study aims to determine whether relationship marketing and service quality affect
customer loyalty at Bank BPR Sumsel. This study used a causal research method, an …

This research stems from the phenomenon of the still low market share of Islamic banking
compared to conventional banking in Indonesia. The study aims to examine the factors …

The aim of this research is to determine and analyze the influence of Service Quality,
Customer Relationship Management (CRM) and Brand Image on Customer Loyalty with …

Perkembangan industry perbankkan syariah diera disrupi teknologi membuat semua
perusahaan dalam sektor perbankkan harus mampu bersaing dan memiliki keunggulan …