JH Choi - Journal of Air Transport Management, 2021 - Elsevier
Covid-19 is demanding a lot of changes in the realm of our daily lives. The aviation industry is also facing unprecedented changes in the management environment. Financial tensions …
H Han, J Yu, BL Chua, S Lee, W Kim - International Journal of …, 2019 - emerald.com
Purpose The purpose of this study was to examine airline passengers' repurchase decision- making process by developing a sturdy theoretical framework comprising in-flight core …
Along with being critical performance indicators as well as a rich source of information for potential customers, the overall rating and recommendation behavior also work as a crucial …
S Chou, CW Chen, M Wong - Research in Transportation Business & …, 2023 - Elsevier
During the last few decades, there has been an increased use of social media by low-cost airlines (LCAs) to interact with their customers and generate customer engagement …
N Halpern, D Mwesiumo, T Budd… - Journal of Air Transport …, 2021 - Elsevier
Airports are increasingly focused on implementing digital technologies at key stages of the airport journey to enhance the passenger experience. However, passengers have different …
Over the last decade, low-cost and legacy carriers have evolved their respective business models, leading to business model “hybridization”. However, the economic performance …
The pricing of low-cost carriers (LCCs) compared with traditional airlines has been extensively investigated since their inception in the air transport market. Abundant empirical …
To date, there has been limited research undertaken into firm value determinants in the air transport industry, one of the most essential sectors for global business. In view of this, in this …
JH Choi, Y Park - Journal of Retailing and Consumer Services, 2022 - Elsevier
This study examines passenger and flight characteristics' impacts on airport retail income using transaction data from Incheon Airport (ICN) duty-free. Two indicators, per-flight …