Purpose This study aims to examine effects of the COVID-19-induced lockdown on turnover
intentions (TI) for the hospitality retail sector. Design/methodology/approach This study …

The field of retailing has experienced significant changes in recent years. In this article, we
review articles published in Journal of Retailing over the 2002–2007 time span, classified …

This study examines the level of job satisfaction and turnover intention among nurses in
Karachi. The objectives of this study is to examine the impact and relationship of satisfaction …

Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …

This study expands upon previous research on the antecedents (job demands and job
resources) and outcomes of frontline employee burnout, and examines the role of customer …

Purpose: The current study explores the latest generation of the workforce, Generation
Z/Millennial cusp, and the loyalty concerns hiring managers' experience. The authors …

The hospitality industry is characterized as a work environment where time use is important
and where switching behavior among multiple tasks is frequently required within a given …

High employee turnover rate in Malaysia's retail industry has become a major issue that
needs to be addressed. This study determines the levels of job satisfaction, organizational …

This study focuses on polychronicity as a cultural dimension of top management teams
(TMTs). TMT polychronicity is the extent to which team members mutually prefer and tend to …

This research examines Generation Y employees' retail work experience. Based upon
Brown and Peterson's [Brown SP, Peterson RA, Antecedents and consequences of …