AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry

K Blöcher, R Alt - Electronic Markets, 2021 - Springer
The restaurant technology market is rapidly evolving and is transforming the restaurant
business as a significant sector of tourism and hospitality. Enabled by artificial intelligence …

An analysis of technology applications in the restaurant industry

M Cavusoglu - Journal of Hospitality and Tourism Technology, 2019 - emerald.com
Purpose This study aims to examine the utilization of Front of House (FOH) and Back of
House (BOH) technology applications in different types of US restaurants along with their …

A review of approaches to manage menu profitability

HBJ Lai, S Karim, SE Krauss… - International Journal of …, 2020 - inderscienceonline.com
A restaurant should be operated with passion but managed by profits. Thus, a successful
restaurant often depends on a range of approaches to account for performance and …

Perceived fairness of revenue management practices in casual and fine-dining restaurants

J Tang, T Repetti, C Raab - Journal of Hospitality and Tourism Insights, 2019 - emerald.com
Purpose Restaurants typically have small profit margins and with the pressure of increasing
food and labor costs, management is looking to revenue as a way to maintain and drive …

Scarcity-based price promotions: how effective are they in a revenue management environment?

BM Noone, MS Lin - Journal of Hospitality & Tourism …, 2020 - journals.sagepub.com
Two key characteristics of revenue management (RM) environments–fixed capacity and the
application of variable pricing–have the potential to influence consumers' reactions to …

Criticality of the third-party partnership in the UTAUT2 framework: an empirical examination of restaurant self-service technology applications

B Li, J Weinland, T Zhang, N Hua - Universal Access in the Information …, 2024 - Springer
This study aims to examine the critical role of the third-party partnership and extend the
Extended Unified Theory of Acceptance and Use of Technology (UTAUT2) framework for …

Can restaurant revenue management work with menu analysis?

HBJ Lai, S Karim, SE Krauss, FAC Ishak - Journal of Revenue and Pricing …, 2019 - Springer
Menu analysis and revenue management approaches contribute to improving a restaurant's
profitability. Yet, both approaches are often implemented independently with constraints …

Exploring which factors impact restaurant willingness-to-pay by menu course

F Binesh, A Belarmino, Y Bai - Journal of Foodservice Business …, 2023 - Taylor & Francis
While hospitality researchers have examined what impacts willingness-to-pay in restaurants,
they have yet to determine if willingness-to-pay varies by menu course. The impact of …

Comparison of K-Means & K-Means++ Clustering Models using Singular Value Decomposition (SVD) in Menu Engineering

N Setiyawati, DH Bangkalang, HD Purnomo - JOIV: International Journal on …, 2023 - joiv.org
The menu is one of the most fundamental aspects of business continuity in the culinary
industry. One of the tools that can be used for menu analysis is menu engineering. Menu …

Do-it-yourself menu management and pricing

HBJ Lai, S Karim - Journal of Revenue and Pricing Management, 2023 - Springer
The restaurant menu requires constant re-evaluation to achieve a balance of profitability and
customer satisfaction. A constructive research approach was taken to identify the challenges …