Organisations in the public and private sectors around the world are struggling with their
performance measurement systems. In particular they are finding it difficult to develop cost …

This research analysed the linkages among organisational culture, leadership and
integratedness of performance measurement in plastic manufacturing companies in …

Purpose–The purpose of this paper is to offer a definition of performance measurement.
Design/methodology/approach–The paper describes performance measurement definitions …

This book offers a conceptual, theoretical, and empirical overview of the role of total quality
management (TQM) in Indian higher education from the perspectives of the engineering …

In a free market economy, achieving the highest performance and thereby the organization's
goal is the ultimate responsibility of management. Quality awards have been increasingly …

Lack of knowledge of the effective use of measurement diversity-based systems, especially
in developing countries (eg Libya), was the core rationale and motivation for this research …

The aim of this research is to examine the relationship between service quality management
dimensions (quality management and patient service quality) and their impact on …

İkinci Basamak Kamu Sağlık Kurumlarında Kurumsal Performans Ölçütlerinin
Belirlenmesine Yönelik Bir Araştırma Sinan YI Page 1 İkinci Basamak Kamu Sağlık …

The environment where organisations conduct their business is increasingly changing, and
this has forced organisations to adapt to this environment for survival and continuance …

Internationalization has opened up markets and heightened competition among firms and
businesses operating in countries that embolden free markets. Internationalization enables …