This study explored the usefulness of market orientation in an agricultural value chain in an
emerging economy: Vietnam. Drawing on data from 190 actors in a beef cattle value chain in …

Background The importance of innovation for enterprises of all sizes is well documented.
However, existing research is ambiguous, with several research gaps concerning the role …

Over the recent years, managers have used empowerment as a practical tool to motivate
their employees to demonstrate their talents, intentions and generally to achieve better …

Companies in high-technology marketplaces are confronted with social, market-specific,
technological and economical changes such as technology innovation, changing customer …

Although top managers' direct influence on new product development (NPD) projects may
not be evident, managers frame the conditions surrounding such projects by determining the …

Orientation: The accommodation sector has been identified as the most competitive and
innovative segment of the tourism offer. However, the uncertainty with regard to persistent …

During the last two decades, service industries have contributed significantly to the increase
of Gross Domestic Products nationally and globally in developed and developing …

Purpose of this paper is to review the most recent studies on customer orientation as a TQM
practices in order to find out its impact on innovation. A total of 12 refereed papers covering …

This paper investigates the impact of customer focus on process innovation and
administrative innovation in service organizations. The data were collected from service …

Increasing complexity in product development has been one of the biggest issues during the
last years. Companies in many different marketplaces are confronted with technology …