We aim to investigate whether, how, and when frontline service employees (FSEs), as observers of leaders' knowledge hiding behavior toward customers (LKH-C), engage in …
H Chen, J Jiang, L Wang, Z Zhang… - International Journal of …, 2024 - emerald.com
Purpose The purpose of this study is to reveal the mechanism of humble leadership inducing abusive supervision from the low-status compensation perspective, examining the …
D Ni, M Yang, W Chen, Y Che - Journal of Business Research, 2024 - Elsevier
Drawing on self-regulation theory, we examined the relationship between family undermining and employee incivility towards customers on a daily basis. We propose that …
Purpose Expanding on the research of the antecedents of abusive supervision, this study aims to explore supervisor role overload as a supervisor-level predictor of abusive …
SS Shillamkwese, Q Weng, HP Butt, H Tariq… - International Journal of …, 2023 - emerald.com
Purpose Although work-related antecedents of abusive supervision are well-known, knowledge on the cross-domain antecedents of this destructive leadership behavior is …
Abusive supervision in healthcare settings can have detrimental effects on employee behavior and patient care, making it crucial to understand the underlying mechanisms and …
Purpose Studies show that supervisor incivility can have detrimental consequences for subordinates. However, little is known about the job and personal resources that can reduce …
A Nourihamid Altome, M Hassani, M Talebi - Management and Educational …, 2024 - jmep.ir
The purpose of this research is the educational effectiveness of cognitive and metacognitive strategies on educational self-defeating behaviors and negative self-evaluation thinking in …