The mediating effect of emotional intelligence on the relationship between talent management practices and leadership skills in Malaysian GLCs

NL Baharin, BWY Kelana, L Sanny, PC Teo, TCF Ho… - Sustainability, 2023 - mdpi.com
The purpose of this study was to investigate the relation between talent management
practices and leadership skills, as well as the potential mediating role of emotional …

[PDF][PDF] Analysis of Customer Service Quality Management in Implementation of TSM Kodawari at TAM Workshop

ER Kabul - 2023 - researchgate.net
Toyota Astra Motor (TAM) workshop is a Toyota vehicle repair shop that provides vehicle
repair services. Currently the service is not only in the form of quality results from vehicle …

[PDF][PDF] Analysis of Customer Service Quality Management in Implementation of TSM Kodawari at TAM Workshop in Society 5.0 Eka Rakhmat Kabul1, Romandus …

TA Satriadi, S Shaddiq - Rudi Alhempi3, 2023 - researchgate.net
Toyota Astra Motor (TAM) workshop is a Toyota vehicle repair shop that provides vehicle
repair services. Currently the service is not only in the form of quality results from vehicle …

[PDF][PDF] Effects of gamification mechanisms on the behaviour of bank customers using credit cards

P Gautam - 2022 - researchbank.ac.nz
RESEARCH QUESTIONS• Which gamification elements are most desired among credit card
users in the banking context?• Is there a significant relationship between gamification and …

[PDF][PDF] Conflict management in emerging cooperatives in the Northern Cape Province

LE Piki - 2021 - scholar.ufs.ac.za
Cooperatives are autonomous and voluntarily associations of people with common socio-
economic goals striving for a democratically jointly owned business enterprise ILO (2014) …