Informational or emotional? Exploring the relative effects of chatbots' self-recovery strategies on consumer satisfaction

C Zhou, Q Chang - Journal of Retailing and Consumer Services, 2024 - Elsevier
The rapid development of artificial intelligence technology has enabled chatbots to perform
human-like service work. Chatbots commonly fail in service due to their limitations. However …

Real-Time Examining Bots based on the Internet of Things

A Shiraz, R Chouhan… - 2023 7th International …, 2023 - ieeexplore.ieee.org
In this day & age, many accidents and malfunctions occur in large machine bodies such as
cars, rockets, turbines, reactors, etc. This issue mainly arises due to errors that occur on a …

Nova: a voice-controlled virtual assistant for seamless task execution

N Ragavane, C Aishwarya… - … Journal for Innovative …, 2024 - papers.ssrn.com
In the realm of human-computer interaction, voice-controlled virtual assistants have
emerged as integral components facilitating seamless task execution. This paper presents …

[PDF][PDF] Miniaturized and handy robot controlled by human voice

S Mohant, V Rathi, P Chauhan, S Rana… - Webology, 2021 - webology.org
The goal of technology today seems to be to minimise human effort. There are numerous
technological tools at our disposal that lessen the need for human labour in mechanical …