Purpose The purpose of this paper is to: distinguish between financial brand equity and
perceptual brand equity; distinguish among different stakeholder perspectives on customer …

Many studies have modeled several different concepts to explain destination loyalty;
however, none have integrated place-oriented (eg, destination image, place attachment) …

Client knowledge remains a key strategic point in hospitality management. However, the
role that can be played by large amounts of available information in the Customer …

Despite the widely recognized core position of the local community within tourism, a paucity
of research has considered how the quality of interaction between residents and tourists …

Increasingly destination management organizations are engaging with consumers through
digital media, communicating with them in a long-term relationship. Numerous studies have …

Purpose The purpose of this paper is to investigate the effect of tourists' emotional
responses toward a particular destination on tourists' satisfaction and destination loyalty …

Different studies on consumer/customer-based brand equity (CBBE), have revealed varying
pictures of components and divergent relationships. The current study analyzed a large …

Due to the rising appeal of travel, as well as the appearance of low-cost carriers that fly to
both popular and exotic destinations, people nowadays tend to book their accommodation …

This study sheds light on customer loyalty based on three groups of factors (customer,
service provider, and environment). Noting the diversity of the effects of customer loyalty …

Purpose The influence of different factors including emotional states on loyalty has been
previously discussed in the literature. However, the influence of post-visit emotions evoked …