A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance
While companies devote extensive resources to sales force monitoring and compensation,
executives continue to puzzle over how to properly motivate their sales personnel to perform …
executives continue to puzzle over how to properly motivate their sales personnel to perform …
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
Scholars and practitioners have long acknowledged the importance of offering superior
service quality in creating long-term bonds between customers and their brands. However …
service quality in creating long-term bonds between customers and their brands. However …
Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction, payment options, gender and returning experience
NK Jain, H Gajjar, BJ Shah - Journal of Retailing and Consumer Services, 2021 - Elsevier
This paper empirically examines the mediating role of shopping satisfaction between
electronic logistics service quality (e-LSQ) and repurchase intention. Further, this paper …
electronic logistics service quality (e-LSQ) and repurchase intention. Further, this paper …
Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19
Abstract The evolution of Artificial Intelligence (AI) has revolutionized many aspects of
human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches …
human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches …
How service quality affects university brand performance, university brand image and behavioural intention: The mediating effects of satisfaction and trust and …
University brand (UniBrand) is a recent concept, and its theoretical modelling is still
somewhat inadequate. This paper examines how perceived service quality affects UniBrand …
somewhat inadequate. This paper examines how perceived service quality affects UniBrand …
[PDF][PDF] Consumer heterogeneity, perceived value, and repurchase decision-making in online shopping: The role of gender, age, and shopping motives
Perceived value is considered as a critical motivator of customer repurchase intention.
Online shoppers with heterogeneous backgrounds may respond differently to antecedents …
Online shoppers with heterogeneous backgrounds may respond differently to antecedents …
Bike-traveling as a growing phenomenon: Role of attributes, value, satisfaction, desire, and gender in developing loyalty
This research was designed to investigate the role of bike-tourism attributes, perceived
value, satisfaction, desire, and gender in bicyclers' loyalty generation process. We employed …
value, satisfaction, desire, and gender in bicyclers' loyalty generation process. We employed …
Determining the role of service quality, trust and commitment to customer loyalty for telecom service users: a PLS-SEM approach
Determining the role of service quality, trust and commitment to customer loyalty for telecom
service users: a PLS-SEM approach | Emerald Insight Books and journals Case studies Expert …
service users: a PLS-SEM approach | Emerald Insight Books and journals Case studies Expert …
How corporate social responsibility contributes to strengthening brand loyalty, hotel positioning and intention to revisit?
This study aims to investigate if the visitors' perception of corporate social responsibility
influences both hotel brand positioning and intention to revisit. Furthermore, it examines the …
influences both hotel brand positioning and intention to revisit. Furthermore, it examines the …
Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps
In this age of technology, consumers have become comfortable shopping with their mobile
devices. In light of this growing trend, the branded app market has grown steadily …
devices. In light of this growing trend, the branded app market has grown steadily …