Role of perceived benefits of online shopping festival in Vietnam: differences between millennials and generation Z

WB Kim, J Xie, HJ Choo - Journal of Retailing and Consumer Services, 2023 - Elsevier
The marketing success of online shopping festivals (OSFs) has captured the attention of
consumers. However, research on the effects of perceived benefits during OSFs is scarce …

[HTML][HTML] Do you punish or forgive socially responsible companies? A cross-country analysis of boycott campaigns

C Kim, A Kinoshita - Journal of Retailing and Consumer Services, 2023 - Elsevier
This study empirically investigates how companies' social contribution affects boycott
intention by considering the role of brand strength. We use a dataset from two politically and …

[HTML][HTML] Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter?

C Kim, X Yan, J Kim, S Terasaki, H Furukawa - Journal of Retailing and …, 2022 - Elsevier
Global companies have often suffered from unexpected boycott campaigns in foreign
markets owing to consumer animosity toward a country of origin. This study aims to …

[HTML][HTML] Actions are more than just words: Relationships between word-of-mouth, personal interaction, and product attachment

WB Kim, C Kim, I Go, R Fukuda, M Imai - Journal of Retailing and Consumer …, 2024 - Elsevier
While the impact of word-of-mouth (WOM) on receivers is widely recognized, less is known
about how participation in WOM affects purchase behavior. To address this literature gap …

Do many options result in listening to oneself or others during boycott campaigns?

X Yan, C Kim, J Kim, M Inoue - Asia Pacific Journal of Marketing and …, 2024 - emerald.com
Purpose This study empirically investigates whether and how boycott attitudes and
subjective norms influence the impact of the perceived behavioral control of boycotts on …

Reviewing the scientific literature of the barriers to online purchases

GB Pitta, CP Veiga, F Kaczam, Z Su… - … Journal of Business …, 2024 - inderscienceonline.com
In recent decades, electronic commerce has grown significantly in scope and revenue
through widespread internet access. Nevertheless, some consumers resist using electronic …

Investigating young consumer's boycott behavior in an emerging market

DK Sari, D Games - Cogent Business & Management, 2024 - Taylor & Francis
This paper evaluates young consumers' motivation in boycotting foreign products and
brands in an emerging market. The study was conducted in Indonesia which is well-known …

Sosyal Medyada Marka Boykotları ve Kriz İletişimi:'Twitter (X)'Kullanıcı Yorumlarının Metin Madenciliği ile İncelenmesi

E Yıldız, MB Yıldırım - Etkileşim, 2024 - dergipark.org.tr
Sosyal medya platformları aracılığıyla toplumlar bilgilerini, isteklerini, ihtiyaçlarını veya
tepkilerini yansıtabilmektedir. Sosyal medyanın tüm bu süreçlere açık yapısı ise toplumların …

Communicating With Consumers in Environmental Sustainability Advertising: An Analysis of Award-Winning Ads Through Text Mining and Sentiment Analysis

C Becan - New Trends in Marketing and Consumer Science, 2024 - igi-global.com
In today's world, brands try to positively influence consumers and strengthen their brand
image by showcasing themselves on environmental issues. This study examines consumer …

Power to the People: A Systematic Review for Understanding the Motivations Behind Consumer Boycotts

S Sen - Available at SSRN 4813848, 2024 - papers.ssrn.com
Boycotts initiated by consumers have emerged as a significant mode of collective action,
serving as a means for consumers to voice their discontent and exert their impact on the …