The use of human-computer interaction in libraries: a systematic literature review
Purpose This study aims to analyze the status and application/use of human–computer
interaction (HCI) in libraries by conducting a systematic literature review (SLR) …
interaction (HCI) in libraries by conducting a systematic literature review (SLR) …
Autonomous and Sustainable Service economies: Data-Driven optimization of Design and Operations through Discovery of Multi-perspective parameters
N Alahmari, R Mehmood, A Alzahrani, T Yigitcanlar… - Sustainability, 2023 - mdpi.com
The rise in the service economy has been fueled by breakthroughs in technology,
globalization, and evolving consumer patterns. However, this sector faces various …
globalization, and evolving consumer patterns. However, this sector faces various …
Revisiting the TAM: adapting the model to advanced technologies and evolving user behaviours
F Ishengoma - The Electronic Library, 2024 - emerald.com
Purpose The purpose of this study is to examine the applicability of the technology
acceptance model (TAM) in libraries considering the advanced technologies and users' …
acceptance model (TAM) in libraries considering the advanced technologies and users' …
[HTML][HTML] Democratizing technology in a public library: A nexus analytical inquiry into a Hebocon maker activity
Despite a proliferation of digitally enhanced makerspaces in public libraries, there is an
acute need for libraries to explore new strategies to broaden the engagement of diverse …
acute need for libraries to explore new strategies to broaden the engagement of diverse …
Service design in HCI research: the extended value co-creation model
In this paper, we discuss what it means to practice service design in an academic research
setting. For a long time, the primary focal point of design research has been the users—of …
setting. For a long time, the primary focal point of design research has been the users—of …
Cracking public space open: design for public librarians
S Kozubaev, C DiSalvo - Proceedings of the 2021 CHI Conference on …, 2021 - dl.acm.org
Public libraries in the US and around the world are rapidly changing due to expanding
technological and social needs of their communities. Furthermore, in recent years, public …
technological and social needs of their communities. Furthermore, in recent years, public …
Volunteer-based IT Helpdesks as Ambiguous Quasi-Public Services-a Case Study from Two Nordic Countries
C Christensen, N Ehrenberg, J Christiansson… - Nordic Human …, 2022 - dl.acm.org
In this case study we take a Nordic perspective on the tension between increased
digitalisation of public services and the insufficient support for citizens with limited digital …
digitalisation of public services and the insufficient support for citizens with limited digital …
A design space for event-centric displays in public libraries
We present a design space for displays in public libraries; more specifically public displays
related to events taking place in the library. The design space is developed from the …
related to events taking place in the library. The design space is developed from the …
The role of public libraries in developing smart cities and communities: Comparing the perspectives of local governments and public libraries
The role of public libraries in communities across the United States has evolved over time
from book repositories to anchor institutions with great potential in contributing to the …
from book repositories to anchor institutions with great potential in contributing to the …
Public libraries and digital service development: Bridging the gaps in company collaborations
N Ehrenberg, C Hergatacorzian… - International Journal of …, 2024 - ijdesign.org
Public libraries act as service providers for citizens, offering a wide range of services that are
often procured or developed together with private and third-sector actors. This article …
often procured or developed together with private and third-sector actors. This article …