Organizations are increasingly sourcing their business processes through external service
providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current …

Under the new background of the explosive growth of digital economy and the deep
integration of real economy, how to improve the performance level through digital …

Existing information systems research thoroughly explains how task-technology fit and
appropriation affect performance on an individual or group level. This was appropriate for …

Restaurants are increasingly relying on on-demand delivery platforms (eg, DoorDash,
Grubhub, and Uber Eats) to reach customers and fulfill takeout orders. Although on-demand …

A rich database of over 2,200 outsourcing arrangements, studied across sectors and
geographies, and over time, from inception, through contract signing, to outcomes. This book …

In this article, we look at research published over a five‐year time span in the economics of
information systems (IS) area in four premier journals, including Management Science …

Uncertainty before purchase often gives rise to postpurchase emotions that consumers
might anticipate when making purchase decisions. Our study investigates how consumers' …

Business-to-business electronic markets have emerged as robust, legitimate channels for
conducting transactions, where firms participate in these markets according to their …

On retailing platforms, several information‐provision technologies are adopted to gain profit,
such as production video ads service, live streaming service, and virtual reality/augmented …

Organizational complementarities are an essential factor in the process of creating business
value from information technology (IT) investments. Organizational change (OC) is an …