Purpose The present research aims to examine the scholarly literature on high-performance
work practices (HPWPs). Relevant comparisons were made between the hospitality industry …

Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide
to Best Practice, is fully updated with new legal information, data, statistics and examples …

Employees are an asset to an organisation where they could be the determinant behind
organisational's success or failure in an industry. In this study, the relationship between …

This study envisioned to investigate the relationship of human resource capabilities with
financial performance of pharmaceutical firms in Thailand. To accomplish the objective of …

In this study of a regional fast food hamburger chain (subject hamburger chain), the
relationship between customer satisfaction and its independent variables of service quality …

Restaurant industry in Malaysia is continuing to grow positively and considered as one of
sector that deal with number of employees. Due to this scenario, it can be said that …

Purpose–This study was conducted with the aim of examining important and frequently used
managerial competencies for private club managers. Sandwith's five‐competency domain …

Purpose–The purpose of this paper is to propose and apply a conceptual model that can be
used to evaluate the functional performance of hospitality and tourism websites. This model …

In this study the authors investigate the importance professionals working in the hospitality
industry attach to key content areas taught in hospitality human resource and organizational …

This study investigated the importance that professionals working in the hospitality industry
attach to key areas taught in hospitality financial management and accounting as they relate …