A systematic review of e-tail product returns and an agenda for future research

K Ahsan, S Rahman - Industrial Management & Data Systems, 2022 - emerald.com
Purpose This study conducts a systematic literature review of e-tail product returns research.
E-tail product returns are essentially acquisition of products that have been sold through …

Shedding some light on the reverse part of E-commerce: A systematic look into the black box of consumer returns in Germany

B Asdecker, D Karl - 2022 - fis.uni-bamberg.de
In recent years, significant sales have shifted from stationary retail to the internet, which has
resulted in the enormous growth of e-commerce. Nevertheless, there is one critical aspect …

Regulating Product Return Policies: The Trade-off between Efficiency and Distribution

SI Becher, E Feess, R Sarel - The Journal of Legal Studies, 2023 - journals.uchicago.edu
The proliferation of product returns entails substantial financial and environmental costs.
Nonetheless, regulators typically restrict firms from charging consumers high fees for …

[引用][C] A Systematic Review of E-Tail Product Returns and an Agenda for Future Research Kamrul Ahsan Department of Logistics and Supply Chain Management …

S Rahman