Currently, most traditional banks provide digital services and the government encourages
people to use cashless payments in their everyday life, particularly during the pandemic …

Purpose This study aims to identify key factors driving consumers' adoption of Open
Banking. It extends the Unified Theory of Acceptance and Use of Technology (UTAUT) by …

Purpose The purpose of this paper is to examine the relationship between market
orientation, learning orientation and innovation; and second, assesses the role of …

The hospitality industry is expanding with an ever evolving technology adoption process and
novel possibilities of adoption of new technologies are constantly being explored. Over the …

Purpose The purpose of this paper is to provide a cohesive overview of the available self-
service and customer value literature, identify customer value in self-service kiosks (SSKs) …

Utilizing the assumptions of the Resource-based theory, this study examined how and why
new, rare, and inimitable resources in the form of information proactiveness motivation …

Purpose–The purpose of this paper is to investigate the distinct effects of different
communication channels, particularly interpersonal networks, social media, and mass media …

Purpose The purpose of this paper is to explore UK consumer perceptions of trust, risk and
perceived usefulness of mobile payments through the use of sequential mixed methods …

Although mobile payment (MP) represents a possibility for traditional brick-and-mortar US
retailers to enhance the quality of customer service, mobile payment adoption in the US has …

Mobile applications, commonly called 'apps', have become all-pervading nowadays,
reducing considerably manual Labor and the time required to complete a transaction …