Pada dewasa ini, zaman digitalisasi sangat diperlukan bagi pemerintah terutama dalam hal
pelayanan publik. Kota Pekanbaru untuk mewujudkan smart city madani mengharuskan …

E-government can help improve governance and service delivery by refocusing
consideration of the purposes and tools of government. However, E-government initiatives …

An information system is one of the factors of success of an organization. Using information
technology maximally will help stakeholders in providing an optimal policy in an …

Students frequently require assistance acquiring knowledge about English language
learning delivered in class within a restricted timeframe, without the chance for repeated …

Abstract Service Delivery (SD) is a managerial of the processes that have a primary focus on
the user of all Information System (IS) and Information Technology (IT) services, which …