Given the growing importance of service supply chain management (SSCM) in operations,
we review a selection of papers in the operations research and the management science …

Abstract The Supply Chain (SC) members are dependent on each other for resources and
information, and this dependency has been increasing in recent times due to outsourcing …

Problem definition: This paper investigates the channel choice problem of an online platform
that exerts service effort to enhance the demand in its sales channels. Academic/practical …

We investigate the impact of Revenue-Sharing and Cost-Sharing offered by a retailer on a
manufacturer's carbon emission abatement efforts and the two firms' profitability in a linear …

This paper considers a two-echelon supply chain, where a manufacturer sells products
through both her own online channel and a traditional retailer. The retailer provides …

In supply chain (SC) systems, channel coordination can be achieved by incentive alignment
contracts. The contracting mechanisms reported in the literature are usually “short-term …

Under a revenue-sharing contract, a retailer pays a supplier a wholesale price for each unit
purchased, plus a percentage of the revenue the retailer generates. Such contracts have …

In livestream e-commerce, many brand-owners use the key opinion leaders (KOLs) for
product promotion and sales, especially in the direct-selling channel. Is such a practice …

While every firm in a supply chain bears supply risk (the cost of insufficient supply), some
firms may, even with wholesale price contracts, completely avoid inventory risk (the cost of …

This paper studies the impact of strategic customer behavior on supply chain performance.
We start with a newsvendor seller facing forward-looking customers. The seller initially …