Convenience stores in the digital age: A focus on the customer experience and revisit intentions

S Gibson, MK Hsu, X Zhou - Journal of Retailing and Consumer Services, 2022 - Elsevier
The digital age has posed challenges to the convenience store (c-store) industry regarding
the types of technology investment required to compete in the digital world, and the c-store …

A discussion framework of store image and patronage: a literature review

J Burlison, H Oe - International Journal of Retail & Distribution …, 2018 - emerald.com
Purpose The purpose of this paper is to critically review the literature that explores the
relationships between store image and store patronage behaviour, thereby providing the …

Online grocery shopping: the impact of shopping frequency on perceived risk

G Mortimer, S Fazal e Hasan, L Andrews… - … International Review of …, 2016 - Taylor & Francis
Online grocery shopping has enjoyed strong growth and it is predicted this channel will
continue to grow exponentially in the coming years. While online shopping has attracted an …

Exploring hidden factors behind online food shopping from Amazon reviews: A topic mining approach

Y Heng, Z Gao, Y Jiang, X Chen - Journal of Retailing and Consumer …, 2018 - Elsevier
Despite the popularity of online food and grocery shopping, little research has been
conducted to understand the factors that influence consumers' online food purchases. Using …

Online and store patronage: a typology of grocery shoppers

P Harris, F Dall'Olmo Riley, D Riley… - International Journal of …, 2017 - emerald.com
Purpose Grounded on approach/avoidance behaviour theory, the purpose of this paper is to
develop a typology of grocery shoppers based on the concomitant perceived advantages …

Generating loyalty towards fast fashion stores: A cross-generational approach based on store attributes and socio-environmental responsibility

DC Dabija, V Câmpian, AR Pop, R Băbuț - Oeconomia Copernicana, 2022 - ceeol.com
Research background: Faced with multiple media scandals concerning the pollution
resulting from manufacturing activities, and encouraging the overconsumption of clothing …

Online grocery shopping adoption: do personality traits matter?

P Piroth, MS Ritter, E Rueger-Muck - British Food Journal, 2020 - emerald.com
Purpose This study examines the relationship between personality traits and the willingness
to buy groceries online. Our research is based on research on consumer values regarding …

Packaging-free products: A lever of proximity and loyalty between consumers and grocery stores

D Louis, C Lombart, F Durif - Journal of Retailing and Consumer Services, 2021 - Elsevier
This research investigates the consequences for retailers and their stores of a new
sustainable consumption trend—the purchase and consumption of bulk products. It …

Clean labeling: Is it about the presence of benefits or the absence of detriments? Consumer response to personal care claims

CG Grappe, C Lombart, D Louis, F Durif - Journal of Retailing and …, 2022 - Elsevier
The personal care industry is gradually shifting its promises toward health and environment-
based messages, promoting either the addition of beneficial ingredients or processes or the …

Extending the Theory of Planned Behavior to examine the role of anticipated negative emotions on channel intention: The case of an embarrassing product

JC Londono, K Davies, J Elms - Journal of Retailing and Consumer …, 2017 - Elsevier
Abstract The Theory of Planned Behavior (TPB) is successful in predicting consumer
intentions for a wide variety of products and behaviors. However, little is known about how …