Citizens' intention to use e-government services: the case of e-complaint service in Indonesia

U Pribadi - International Journal of Electronic Governance, 2021 - inderscienceonline.com
In developing countries, the e-government initiative frequently faces a lack of positive
attitude and facilities. This study presents the results of an empirical survey of the citizens' …

[PDF][PDF] Domain specific concept ontologies and text summarization as hierarchical fuzzy logic ranking indicator on malay text corpus

SB bin Rodzman, NK Ismail… - Indonesian Journal of …, 2019 - researchgate.net
Ranking function is a predictive algorithm that is used to establish a simple ordering of
documents according to its relevance. This step is critical because the results' quality of a …

The strategic importance of e-complaints about the health services of the hospitals

M Nazlı, H Arbak - İşletme Bilimi Dergisi, 2020 - dergipark.org.tr
Aim: Due to the recent technological advancement, patients have the opportunity to share
their negative experiences about the services of the hospitals over the internet. The purpose …

The Strategic Importance of E-complaints about the Health Services of the Hospitals

M NAZLI, H ARBAK - İşletme Bilimi Dergisi, 2020 - ceeol.com
Aim: Due to the recent technological advancement, patients have the opportunity to share
their negative experiences about the services of the hospitals over the internet. The purpose …