Despite the increasing number of publications on organizational reputation in the public
administration throughout the last two decades, no systematic review has been conducted to …

This article addresses the Norwegian government's meaning-making, crises communication
and reputation management during the Corona pandemic crisis. It argues that reputation …

This book is not available as a print inspection copy. To download an e-version click here or
for more information contact your local sales representative. When a crisis breaks out, it's not …

Crisis management has become a defining feature of contemporary governance. In times of
crisis, communities and members of organizations expect their leaders to minimize the …

Public-sector organizations are fundamentally different from their private-sector
counterparts. They are part of the society's political organizations and are major political …

Governance capacity and legitimacy as two important dimensions in crisis management are
crucial for preparing for, making sense of, handling, and learning from crises like …

Governments and societies in 2020 and 2021 have been facing three interconnected crises—
COVID-19 and the health crisis, an economic crisis resulting from the health crisis, and a …

What happens to organizational rigidity when public organizations faced reputational threats
over time? Do they take external criticism as incentives to become less rigid and more …

The aim of this article is to analyze how public agencies deal with strategic communication
and how it gets redefined and reformulated in relation to rules, norms, and ideas permeating …

Purpose Since public sector organizations provide services to citizens but struggle with poor
perceptions of their functioning, it is valuable to examine how their online responses to …