Pengaruh Customer Loyalty Program serta Service Recovery Terhadap Customer Satisfaction dan Customer Retention (Studi pada Pengguna Shopee di Kebumen)
N Trisnawati - 2020 - eprints.universitasputrabangsa.ac.id
Tujuan penelitian ini adalah untuk mengetahui pengaruh customer loyalty program dan
service recovery terhadap customer satisfaction dan customer retention. Metode …
service recovery terhadap customer satisfaction dan customer retention. Metode …
[PDF][PDF] Pengaruh Service Recovery Terhadap Kepuasan Pasca Penanganan Keluhan
IDAKD Utami, NW Ekawati - 2014 - ojs.unud.ac.id
Nigerian Journal of Banking and Financial Issues (NJBFI): ASSESSING THE EFFECT OF BOND INSURANCE ON THE DEVELOPMENT OF THE NIGERIAN CAPITAL …
FFODFF Olowokudejo… - INTERNATIONAL …, 2024 - eksujournal.eksu.edu.ng
This research investigated the effect of bond insurance premiums on market capitalization in
Nigeria using data gathered from the World Development Indicator, Global Financial …
Nigeria using data gathered from the World Development Indicator, Global Financial …
[PDF][PDF] Pengaruh Persepsi Keadilan Terhadap Kepuasan Pelanggan Pasca Pemulihan Layanan Pengguna Xl Di Kota Denpasar
F Rusadi, IW Santika - 2014 - repositori.unud.ac.id
Tujuan penelitian ini untuk mengetahui pengaruh persepsi keadilan distributif, persepsi
keadilan prosedural, dan persepsi keadilan interaksional terhadap kepuasan pelanggan …
keadilan prosedural, dan persepsi keadilan interaksional terhadap kepuasan pelanggan …
Impact of service recovery on customer satisfaction among commercial banks in Ekiti State
OA Bankole - UBS Journal of Business and Economic Policy, 2024 - journals.unizik.edu.ng
The study examined the impact of service recovery on customer satisfaction among
commercial banks in Ekiti State. Specifically, the study investigated the effect of distributive …
commercial banks in Ekiti State. Specifically, the study investigated the effect of distributive …
[PDF][PDF] Investigating the Effect of Environmental Policy-Making on Implementation of Green Supply Chain
H Saeedi - 2017 - academia.edu
The main objective of this research is to study the effect of environmental policy-making on
implementation of green supply chain. In recent years, emergence of new technologies and …
implementation of green supply chain. In recent years, emergence of new technologies and …
[PDF][PDF] Data Analysis of Digital Testing for a NAND Gate: Electrical and Business Approaches
K Mohammadi - academia.edu
The purpose of this paper is to describe the testing of a digital SN74HC00N NAND gate. The
tests were derived from the part's datasheet and were implemented not only to confirm the …
tests were derived from the part's datasheet and were implemented not only to confirm the …
[PDF][PDF] The Impact of Fairness on Service Recovery to BRI Bank Customers Satisfaction and Loyalty on Pemalang Branch of Central Java
CA Mauriat, B Astuti - Jurnal Manajemen dan Bisnis …, 2018 - pdfs.semanticscholar.org
The population used in this study is all customers of Bank BRI Branch Pemalang who do
complaints. While this sample was 150 customers were considered to have been …
complaints. While this sample was 150 customers were considered to have been …
[PDF][PDF] Analisis Kepuasan Nasabah Pasca Pemulihan Pelayanan Pada Pt. Bank Sinar Harapan Bali Pusat
AHY Ariyawan, KAS Pramudana - 2014 - ojs.unud.ac.id