[HTML][HTML] A pricing optimization modelling for assisted decision making in telecommunication product-service bundling

AF Zakaria, SCJ Lim, M Aamir - International Journal of Information …, 2024 - Elsevier
Product service bundle (PSB) is a marketing strategy that offers attractive product-service
packages with competitive pricing to ensure sustained profitability. However, designing …

[PDF][PDF] Key factors influence on decision making to IoT adoption in telecommunication companies: A review

EA Anaam, MNY Magableh… - International Journal of …, 2022 - researchgate.net
In the context of the impact of advertisement IOT technology, the paper seeks to clarify the
critical issues, specifically for telecommunication that deals with the novel technology but …

Data mining techniques with electronic customer relationship management for telecommunication company

EA Anaam, MNY Magableh, M Hamdi… - Amazonia …, 2021 - amazoniainvestiga.info
Organizations must improve decisional quality, and the continuous usage of data mining
techniques is a crucial issue for management. This issue mostly involves an individual's …

Applied Fuzzy and Analytic Hierarchy Process in Hybrid Recommendation Approaches for E-CRM

EA Anaam, SC Haw, P Naveen - JOIV: International Journal on Informatics …, 2022 - joiv.org
To create a personalized E-CRM recommendation system, the electronic customer
relationship management system needs to investigate low accuracy and lack of …

[PDF][PDF] Integrating Delone and Mclean and task technology fit models to evaluate the influence of E-CRM on individual performance

EA Anaama, SC Haw, P Naveen - Journal of Logistics, Informatics and …, 2022 - aasmr.org
Electronic customer relationship management (E-CRM) is a growing technology that has
already captured the attention and focus of researchers. The important development in end …

Örgütsel faktörler ile bilgi yönetiminin e-CRM başarısı ve satış performansı üzerindeki etkisi: Havayolu sektöründe bir araştırma

TŞ Yapraklı, E Noksan - Gazi İktisat ve İşletme Dergisi, 2024 - dergipark.org.tr
Artan rekabet koşulları karşısında işletmelerin uzun dönemli rekabet üstünlüğü
sağlayabilmeleri için var olan kaynakları etkin ve verimli bir şekilde kullanması …

The Relationship between Psychological Contract Breach and Psychological Contract Violation: The interactive effects of Tenure

MM Babar, DK Durrani, F Lateef - Pakistan Languages and …, 2022 - ojs.plhr.org.pk
The purpose of this study is to examine the relationship between psychological contract
breach (PCB) and psychological contract violation (PCV), and the extent to which this …

A Qualitative Investigation of the Technology Acceptance Model in the US Cooperative Extension Service on the Adoption of Customer Relationship Management …

A Weibe - 2024 - digitalcommons.liberty.edu
This research investigates the technology acceptance model (TAM) in the US Cooperative
Extension Service (CES) regarding the adoption of customer relationship management …

e-CRM and e-Loyalty: A Case Study in Kuala Lumpur Metropolitan University College (KLMUC)

SS Abdullah, NKA Wahid - IIUM Journal of Case Studies in …, 2025 - journals.iium.edu.my
The emergence of technology in the modern world has profoundly transformed various
aspects of life, industries, and society. It has led to substantial advancements and changes …

Important of e-CRM in Telecommunication Companies: A Case Study among UiTM Students

SS Abdullah, WMSW Hassan - IIUM Journal of Case Studies …, 2025 - journals.iium.edu.my
Regardless of how intense the competition in industrial marketing becomes, only consumer
loyalty provides consistent and long-term revenue growth for any type of firm. e-Customer …