Bridging the gap between human and technology: Using empathic design strategically to provide citizen-friendly services

S Hyökki, K Pääkkönen, K Nam, S Miettinen - Human Technology, 2024 - ht.csr-pub.eu
Finnish cities are undergoing rapid transformations due to technological advancements and
shifts in demographic structures. The increasing diversity necessitates a more inclusive …

Narrating Spatial Data With Responsibility: Balancing Ethics and Decision Making

M Ahmad, S Ureeb - The Ethical Frontier of AI and Data Analysis, 2024 - igi-global.com
This chapter discussed the responsible use of spatial data in decision-making and the need
to balance ethics with decision-making. The role of spatial data in decision-making and …

Reframing Design Maturity: a New Perspective on the Development of Design in Public Organizations

G Brinkman, A Kim - 2024 - dl.designresearchsociety.org
Although design is a core activity of public organizations, the dominant perspective to this
day is that public organizations are void of design. Existing design maturity models based on …

[PDF][PDF] of thesis Designing Together Futures of Cities: A Case Study of Helsinki and Espoo

A Aalto - City, 2024 - aaltodoc.aalto.fi
Citizen participation in designing futures of cities is critical for being able to better answer the
wicked problems cities currently face. Existing literature highlights the importance of …

Tapestries of trust: using interdisciplinary design research to weave in multi-stakeholder perspectives in the public sector

B Sekar, U Varanasi, R Serpytyte… - Design Research …, 2024 - research.aalto.fi
In complex contexts involving stakeholders including public sector actors and vulnerable
groups, design can help in untangling disciplinary perspectives and translating research to …

Exploring organisational transformation as a sustaining strategy for Design-led Policy and Public Sector Innovation labs: a case study on Ze

J van de Ven - 2023 - aaltodoc.aalto.fi
Today, governments face increasingly complex challenges and growing demands from
citizens for meaningful involvement in policy and public service development. However, due …

[PDF][PDF] Re-evaluating Evaluation: Looking for Value-based Metrics in Public Service Design

U Varanasi, R Serpytyte… - … on Communities and …, 2023 - designingthecity.uni.mau.se
Design has become an increasingly important asset for cities, as a crucial practice and
problem-solving tool from usability of services to strategy and branding. This has spurred the …

Libraries' Entanglements

C Hergatacorzian Kehyaian - 2024 - aaltodoc.aalto.fi
Public libraries in the Nordics have pushed the boundaries of the meaning of library services
by becoming centres for public engagement. Amid rapid digitalization, libraries are pillars of …

Exploring if organisational transformation enhances policy and public sector innovation labs their impact potential: A case study on Zet

J van de Ven - 2024 - dl.designresearchsociety.org
As experimental spaces, design-led Policy and Public Sector Innovation labs employ design
and participatory practices to help governments innovate. However, their short-lived nature …

Kaavaprosessin muotoilu maanomistajan ja hanketoimijan näkökulmasta: Lohjan kaupungin kaavaprosessin kuvauksen kehittäminen palvelumuotoilun menetelmin

L Innanen - 2024 - theseus.fi
Ympäristöllä on ihmisen hyvinvoinnille suuri merkitys ja elinympäristö luo puitteet fyysiselle,
psyykkiselle sekä sosiaaliselle terveydelle. Kaavoittaminen on maankäytön suunnittelua …