Understanding and comprehending humans' views, beliefs, attitudes, or opinions toward a
particular entity is sentiment analysis (SA). Advancements in e‐commerce platforms has led …

Online product reviews are an important driver of customers' purchasing behavior. Fake
reviews seriously mislead consumers, challenging the fairness of the online shopping …

Against the uncertainty caused by the information overload in the online world, consumers
can benefit greatly by reading online product reviews before making their online purchases …

During the time of the coronavirus, strict prevention policies, social distancing, and limited
contact with others were enforced in Greece. As a result, Twitter and other social media …

Forecasting energy demand has been a critical process in various decision support systems
regarding consumption planning, distribution strategies, and energy policies. Traditionally …

Nowadays, a million users use social networking services such as Twitter to tweet their
products and services by placing the reviews based on their opinions. Sentiment analysis …

In today's world, recommendation systems play a vital role in customer analysis on social
media, online businesses, e-commerce, etc. There are multiple sources of information on the …

We explore the relationship between context and happiness scores in political tweets using
word co-occurrence networks, where nodes in the network are the words, and the weight of …

Recent times, customer wants to share good and bad opinions about their experience like
usage of recently purchased product, services provided by a hospital, education and so on …

Today, people are exchanging their thoughts through online Web forums, blogs, and
different social media platforms. Sometimes, they are giving reviews and opinions on …