Understanding product returns: A systematic literature review using machine learning and bibliometric analysis

QH Duong, L Zhou, M Meng, T Van Nguyen… - International Journal of …, 2022 - Elsevier
Product Returns (PR) are an inevitable yet costly process in business, especially in the
online marketplace. How to deal with the conundrums has attracted a great deal of attention …

How learner engagement impacts non-formal online learning outcomes through value co-creation: An empirical analysis

C Wang, T Mirzaei, T Xu, H Lin - International journal of educational …, 2022 - Springer
From the perspective of service science and its core concept of value co-creation, promoting
learner engagement is critical for learning outcomes in a non-formal online learning …

Cutting-edge research in social media and interactive marketing: a review and research agenda

JW Peltier, AJ Dahl, L Drury, T Khan - Journal of Research in …, 2024 - emerald.com
Purpose Conceptual and empirical research over the past 20 years has moved the social
media (SM) literature beyond the embryotic stage to a well-developed academic discipline …

Education and marketing: Decision making, spending, and consumption

R Grewal, R Meyer, V Mittal - Journal of Marketing Research, 2022 - journals.sagepub.com
Worldwide, the consumption and provision of education is one of the most resource-
intensive and consequential activities for its consumers and providers. More than 1 billion …

Adoption of online education channel during the COVID-19 pandemic and associated economic lockdown: an empirical study from push–pull-mooring framework

B Nayak, SS Bhattacharyya, S Goswami… - Journal of Computers in …, 2022 - Springer
The purpose of the research was to study how the onset of COVID-19 pandemic fuelled shift
towards digitalization in the education ecosystem. The study consisted of responses from …

More Likely to Pay but Less Engaged: The Effects of Switching Online Courses from Scheduled to On-Demand Release on User Behavior

J Lu, ET Bradlow, JW Hutchinson - Journal of Marketing, 2024 - journals.sagepub.com
Following trends in entertainment streaming services, online educational platforms are
increasingly offering users flexible “on-demand” content options. It is important to …

Industry-sensitive language modeling for business

P Borchert, K Coussement, J De Weerdt… - European Journal of …, 2024 - Elsevier
We introduce BusinessBERT, a new industry-sensitive language model for business
applications. The key novelty of our model lies in incorporating industry information to …

Developing a value-based online learning model to predict learners' reactions to internet entrepreneurship education: The moderating role of platform type

TH Tseng, TY Wu, YH Lian, BK Zhuang - The International Journal of …, 2023 - Elsevier
As people spent more time on online learning during the pandemic, this created many
opportunities for online learning platforms to introduce courses to teach the knowledge and …

TM-OKC: AN UNSUPERVISED TOPIC MODEL FOR TEXT IN ONLINE KNOWLEDGE COMMUNITIES.

D Zhang, K Zhang, Y Yang, DA Schweidel - MIS Quarterly, 2024 - search.ebscohost.com
Online knowledge communities (OKCs), such as question-and-answer sites, have become
increasingly popular venues for knowledge sharing. Accordingly, it is necessary for …

Changing learning paradigms: an interplay of Digital Taylorism and technostress on perceived employability

HK Duggal, P Khatri, A Thomas… - Journal of Management …, 2023 - emerald.com
Purpose Massive open online courses (MOOCs), a Taylorist attempt to automate instruction,
help make course delivery more efficient, economical and better. As an implementation of …